Privacy Policy

1. Introduction

At Mecha Soul, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, company name, email address, phone number, and mailing address provided when contacting us, registering a product, or making a purchase.

  • Technical Data: IP address, browser type, device information, and pages you visit on our website.

  • Transactional Data: Purchase history, payment information (processed securely through authorized gateways), and communication records.

3. How We Use Your Information

We use your data to:

  • Provide, improve, and support our products and services.

  • Process orders, payments, and customer service requests.

  • Send product updates, warranty reminders, or promotional offers (only if you have consented).

  • Ensure website security and prevent fraudulent activities.

  • Comply with legal obligations and industry regulations.

4. Data Protection and Security

We implement advanced technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or alteration.
All sensitive data is encrypted and stored securely on our servers or through trusted service providers that comply with international data protection standards.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site performance.
Cookies help us:

  • Remember your preferences.

  • Provide personalized content.

  • Improve website performance.
    You can manage or disable cookies in your browser settings at any time.

6. Sharing of Information

We do not sell, trade, or rent users’ personal information.
However, we may share data with:

  • Authorized distributors, service centers, or logistics partners for order fulfillment and customer support.

  • Legal authorities if required by law or to protect our rights.

  • Trusted third-party vendors who assist in operating our website or providing related services, under strict confidentiality agreements.

7. Your Rights

You have the right to:

  • Access and request a copy of your personal data.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications at any time.

  • Request restriction or objection to data processing where applicable.

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to external sites. Mecha Soul is not responsible for the privacy practices or content of third-party websites.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Please review it regularly to stay informed.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at: